Apple TV with 160GB Hard Drive – MB189LL/A Your computer is the center of your digital life. Your TV is the center of your entertainment life. But what if you want to watch movies, TV shows, movie trailers, podcasts, and photos from your computer on your TV? Apple TV brings iTunes to the big screen.Say you’ve just downloaded Cars from iTunes. Instead of huddling around your computer to watch, you pop some popcorn while your computer wirelessly syncs your new flick to Apple TV. Then you pull up a seat, put up your feet, and pick up the included Apple Remote to play your movie on TV. Give yourself a hand: you’ve just changed the way you watch digital media.Apple TV connects to your TV via an HDMI port or component video and audio ports. Its built-in, superfast 802.11 wireless capability syncs your iTunes library to any Mac or PC in the house. Best of all, what’s on Apple TV stays in sync: anytime you change your library in iTunes, it changes on Apple TV – wirelessly, automatically.Apple TV puts your iTunes library – movies, TV shows, music, and podcasts – plus movie trailers from Apple.com on your TV. And your digital photos from iPhoto on a Mac or Adobe Photoshop Elements or Adobe Album on a Windows PC appear in high definition, so you can put on a stunning big-screen slideshow.
Customer Review: Don’t Buy Before You Read This
My Apple TV (ATV) worked fine for over a year. That changed with the latest software upgrade. Apple support is the worst I’ve experienced. Syncing with iTunes has stopped since their latest version 2.3 of the ATV software. A number of people are having this issue and reported it on the Apple support forum. Apple Support was totally unhelpful. Wanted me to pay for “extended care” since I bought my ATV last year. I said it’s not my out-of-Apple support ATV, but their new software that’s the problem. Told me it was “buyer beware” with respect to updates your ATV prompts you to do, and that my only recourse was to role back to the factory default (version 1.1) – that is unless I wanted to pay for support. So I asked her if she’d heard of the problem, and she said no. Excuse me? What would I be paying for then? Why can’t this company support the software they just released for free like any other responsible manufacturer??? They are shooting themselves in the foot because now that I’ve rolled back to 1.1, I can’t buy the new content they’re pushing from the iTunes store. So much for the Apple mantra that “it just works.”
And here’s the icing on the cake – when I posted my experience on the Apple Support forum and asked for help, they deleted it as a “non-constructive rants or complaints.” Apparently, customer dissatisfaction is something they don’t want to hear about or for others to know. Interestingly, when I searched for my problem with the search function on Apple’s forum, I couldn’t come up any postings on point. I then went to Google and found relevant posts on the Apple forum right away.
So to be clear, I loved my Apple TV until Apple released this upgrade to its software. If there is a solution to this problem, good luck in getting it out of Apple since they don’t even acknowledge there is a problem which is posted on their user forums.
Think long and hard before placing yourself at the mercy of Apple’s support policies. And I certainly wouldn’t buy this product until Apple announces that the problem has been fixed.
Customer Review: Reliable, but movie selection is limited.
Setup took a while, downloading of iTunes library and my photos taking the most time. I’ve only had to reboot it once due to hanging up. Itunes movie rental library is limited. Video podcasts are great, many are higher quality than those that I download on my TiVo series 2. I also enjoy the screen saver feature with my digital photos flowing while I’m playing songs from my iTunes library.
